Store General Manager: People, Sales & Service

Office Depot / ODP; Fresno (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Office Depot / ODP in Fresno, CA seeks a Store Manager to lead and develop a high-performing team while delivering a superior customer experience. You will coach associates, manage staffing, inventory, and merchandising to drive store profitability and brand value.

Responsibilities include daily operations, performance feedback, talent development, and ensuring adherence to safety, signage, and standards. Strong leadership and stakeholder collaboration are essential.

Qualifications

• Leads and develops associates to build bench strength and succession.
• Delivers exceptional customer experience through coaching and training.
• Manages staffing, scheduling, and labor costs with workforce systems.
• Ensures merchandising standards, signage, and store presentation meet company guidelines.
• Oversees inventory, assets, and payroll controls to safeguard store profitability.

Responsibilities

• Lead daily/weekly store operations and team meetings to align with company initiatives.
• Coach and provide real-time feedback to associates on performance and behavior.
• Develop talent and recognition programs to foster engagement and retention.
• Plan staffing using labor models to optimize coverage and cost efficiency.
• Maintain store cleanliness, inventory accuracy, and visual merchandising compliance.
• Handle safety, security, and opening/closing duties including cash handling.

Skills

Leadership

Coaching

Customer service

Merchandising

Store operations

Talent development

Job description

Office Depot / ODP in Fresno, CA seeks a Store Manager to lead and develop a high-performing team while delivering a superior customer experience. You will coach associates, manage staffing, inventory, and merchandising to drive store profitability and brand value.

Responsibilities include daily operations, performance feedback, talent development, and ensuring adherence to safety, signage, and standards. Strong leadership and stakeholder collaboration are essential.