Retail General Manager - Drive Sales, Talent & Experience

Office Depot, Inc.; New Orleans (LA); On-site; USD 51,000 - 68,000; Full time

Benefits offered by this job

401(k) and more

Discount Center

DailyPay

Flexible Work Schedule

Paid Time Off

Job summary

Office Depot, Inc. in New Orleans, LA, is seeking a Full-Time General Manager to lead store operations, drive sales, and deliver exceptional customer experiences.

You will coach teams, manage inventories, oversee scheduling, and ensure compliance while building community relations and achieving profitability. This role requires flexibility, strong leadership, and a focus on results across Sales, Services, and Operations.

Qualifications

• High school diploma or equivalent required; Bachelor's degree in Business, Marketing, Retail Management, or related field preferred.
• Minimum 4 years of experience in a customer-focused environment.
• 2-4 years of supervisory or management experience, or equivalent leadership development.
• Proven ability to lead, coach, develop, and motivate teams to achieve business goals.
• Strong business acumen with sound decision-making and problem-solving skills.

Responsibilities

• Leads, coaches, and inspires associates to create a sales-focused environment.
• Deliver an exceptional customer experience by ensuring satisfaction and issue resolution.
• Manage performance, talent assessment, development, and recognition of all associates.
• Increase sales and profitability; plan staffing using labor model and scheduling systems.
• Oversee inventory, assets, expenses, and payroll controls; ensure store standards.

Skills

Leadership

Coaching

Customer Service

Communication

POS proficiency

Education

High school diploma or equivalent

Bachelor's degree in Business, Marketing or related field (preferred)

Tools

POS systems

Workforce management

HR systems

Job description

Office Depot, Inc. in New Orleans, LA, is seeking a Full-Time General Manager to lead store operations, drive sales, and deliver exceptional customer experiences.

You will coach teams, manage inventories, oversee scheduling, and ensure compliance while building community relations and achieving profitability. This role requires flexibility, strong leadership, and a focus on results across Sales, Services, and Operations.