Retail General Manager: People-First Leader & Growth

Pottery Barn, Inc.; Palo Alto (CA); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Discount on all Williams-Sonoma brands

401(k) plan and other investmentOpport

Paid vacations and holidays

Health benefits, dental and vision

Wellness program

Career development opportunities

Job summary

Williams-Sonoma, Inc. seeks a General Manager for the Pottery Barn brand in the San Francisco area. You will hire and develop associates, lead store operations, and drive sales while maintaining inventory and visual standards.

You will ensure exceptional customer service and a positive brand experience, managing payroll, staffing, and business metrics to achieve goals and growth across the team.

Qualifications

• 4+ years management experience in specialty retail or multi-unit environment.
• Proven ability to manage staff to exceed sales goals while meeting payroll.
• Strong communication, organization and leadership skills.
• Proven talent identification, team creation and development abilities.

Responsibilities

• Meet or exceed sales and payroll goals based on current trends.
• Plan schedules and daily agendas to meet business goals; hold team accountable.
• Train and motivate associates through ongoing programs in sales and service.
• Assess performance and provide ongoing feedback.
• Deliver performance appraisals and development plans.
• Ensure exceptional customer experience and world-class service standards.

Skills

Staff management

Sales leadership

Communication

Organization

Leadership

Talent development

Job description

Williams-Sonoma, Inc. seeks a General Manager for the Pottery Barn brand in the San Francisco area. You will hire and develop associates, lead store operations, and drive sales while maintaining inventory and visual standards.

You will ensure exceptional customer service and a positive brand experience, managing payroll, staffing, and business metrics to achieve goals and growth across the team.