Store General Manager: Lead Team, Elevate Guest Experience

Coffee & Bagel Brands; Virginia (MN); On-site; USD 29,000 - 55,000; Full time

Job summary

Caribou Coffee in Virginia, MN seeks a General Manager to drive store performance, guest satisfaction, and team engagement. You will lead staffing, training, and financial planning to deliver exceptional experiences and robust sales.

The GM role requires strong leadership, integrity, and a hands-on approach in a fast-paced environment. You will oversee budgets, inventory, and safety programs while fostering a positive culture aligned with Caribou’s core values.

Qualifications

• Minimum 1–2 years of restaurant, retail, or guest service management experience
• Must be 18 years or older
• Ability to work full-time (47 hours per week) and flexible hours

Responsibilities

• Staffing and bench planning; ensure schedules are up to date
• Coach and develop team; provide feedback and recognition
• Lead guest experience and service quality; drive loyalty and satisfaction
• Manage store operations, inventory, and safety standards
• Oversee budgets, expenses, and top-line sales to improve store performance

Skills

Restaurant management

Team leadership

Guest service

Education

High school diploma or GED

Tools

Toast

CrunchTime

GoSpotCheck

EcoSure

TeamworX

Medallia

Workday

Beekeeper

Job description

Caribou Coffee in Virginia, MN seeks a General Manager to drive store performance, guest satisfaction, and team engagement. You will lead staffing, training, and financial planning to deliver exceptional experiences and robust sales.

The GM role requires strong leadership, integrity, and a hands-on approach in a fast-paced environment. You will oversee budgets, inventory, and safety programs while fostering a positive culture aligned with Caribou’s core values.