Store General Manager: Lead Ops & Guest Experience

Workstream; Newnan (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonus

Comprehensive training

Store-level ownership potential

Job summary

Bojangles is seeking a General Manager in Newnan, GA to lead operations, foster a high-performing team, and ensure exceptional guest experiences. This leadership role emphasizes accountability, teamwork, and community engagement to drive store success.

The candidate will oversee labor, inventory, cost controls, and sales, while maintaining rigorous food safety standards and delivering consistent coaching and development for staff.

Qualifications

• 3–5 years of restaurant or food service management experience.
• Proven leadership and team development skills.
• Strong organizational and communication abilities.
• Working knowledge of food safety and sanitation protocols.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Financial acumen with experience managing budgets and achieving performance targets.

Responsibilities

• Recruit, train, and lead a strong, engaged team of shift leaders and crew members.
• Ensure all local, state, and federal food safety regulations are met or exceeded.
• Monitor and manage daily operations, including labor, inventory, food cost, and sales performance.
• Execute marketing initiatives and community engagement strategies to drive brand awareness and guest loyalty.
• Maintain a safe, clean, and welcoming environment for both team members and guests.
• Handle guest concerns professionally and promptly, reinforcing a positive experience.
• Provide consistent coaching, feedback, and performance evaluations to support team growth.
• Foster a culture of accountability, teamwork, and continuous improvement.

Skills

Leadership

Team development

Communication

Food safety & sanitation

Budgeting

Job description

Bojangles is seeking a General Manager in Newnan, GA to lead operations, foster a high-performing team, and ensure exceptional guest experiences. This leadership role emphasizes accountability, teamwork, and community engagement to drive store success.

The candidate will oversee labor, inventory, cost controls, and sales, while maintaining rigorous food safety standards and delivering consistent coaching and development for staff.