Store General Manager - Lead Growth & Community Impact

Goodwill-Easter Seals Minnesota; Rochester (MN); On-site; USD 71,000 - 100,000; Full time

Benefits offered by this job

Flexible hours

Generous PTO

Medical insurance

Dental & Vision plans

Life insurance

401(k) with employer match

Employee discount

No overnights or late closing shifts

Limited holiday hours

Job summary

Goodwill-Easter Seals Minnesota is seeking a General Manager to lead Donated Goods Retail operations, driving sales and mission impact. You will train staff, optimize store processes and ensure strong financial controls while delivering community programs and services.

The role emphasizes effective leadership, hands-on store management, and a focus on customer service in a nonprofit retail environment. Competitive pay and comprehensive benefits accompany this position.

Qualifications

• Ability to communicate effectively with supervisors, employees and customers.
• Proficient in Windows and Microsoft applications.
• Ability to work independently and coordinate multiple projects.
• Excellent organizational and administrative skills with the ability to prioritize.
• Strong attention to detail.
• Strong analytical, problem solving and strategic thinking skills.
• Strong people management and coaching skills.
• Knowledge/expertise working with persons with disadvantages and/or disabilities and barriers to employment.
• Ability to recruit high quality individuals and build a strong team.
• Ability to handle sensitive and confidential information appropriately.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human-services setting.

Responsibilities

• Store Operations: Ensure the retail store operates efficiently and effectively.
• Talent Management: Ensure store talent is trained and developed and manage store personnel needs.
• Store Business Management: Ensure financial and business control through reporting and communication.
• Services and Programs: Ensure continued community involvement and education around Goodwill-Easter Seals MN.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Skills

Effective communication

MS Windows/Office

Multi-project coordination

Organizational skills

Attention to detail

Analytical thinking

People management

Disability awareness

Recruitment

Confidential information

Customer service

Diversity & inclusion

Education

Bachelor’s or Associate degree preferred

Job description

Goodwill-Easter Seals Minnesota is seeking a General Manager to lead Donated Goods Retail operations, driving sales and mission impact. You will train staff, optimize store processes and ensure strong financial controls while delivering community programs and services.

The role emphasizes effective leadership, hands-on store management, and a focus on customer service in a nonprofit retail environment. Competitive pay and comprehensive benefits accompany this position.