General Manager - Rochester Scott Rd.

Goodwill-Easter Seals Minnesota; Rochester (MN); On-site; USD 71,000 - 100,000; Full time

Benefits offered by this job

Flexible hours

Generous PTO

Medical insurance

Dental & Vision plans

Life insurance

401(k) with employer match

Employee discount

No overnights or late closing shifts

Limited holiday hours

Job summary

Goodwill-Easter Seals Minnesota is seeking a General Manager to lead Donated Goods Retail operations, driving sales and mission impact. You will train staff, optimize store processes and ensure strong financial controls while delivering community programs and services.

The role emphasizes effective leadership, hands-on store management, and a focus on customer service in a nonprofit retail environment. Competitive pay and comprehensive benefits accompany this position.

Qualifications

• Ability to communicate effectively with supervisors, employees and customers.
• Proficient in Windows and Microsoft applications.
• Ability to work independently and coordinate multiple projects.
• Excellent organizational and administrative skills with the ability to prioritize.
• Strong attention to detail.
• Strong analytical, problem solving and strategic thinking skills.
• Strong people management and coaching skills.
• Knowledge/expertise working with persons with disadvantages and/or disabilities and barriers to employment.
• Ability to recruit high quality individuals and build a strong team.
• Ability to handle sensitive and confidential information appropriately.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human-services setting.

Responsibilities

• Store Operations: Ensure the retail store operates efficiently and effectively.
• Talent Management: Ensure store talent is trained and developed and manage store personnel needs.
• Store Business Management: Ensure financial and business control through reporting and communication.
• Services and Programs: Ensure continued community involvement and education around Goodwill-Easter Seals MN.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Skills

Effective communication

MS Windows/Office

Multi-project coordination

Organizational skills

Attention to detail

Analytical thinking

People management

Disability awareness

Recruitment

Confidential information

Customer service

Diversity & inclusion

Education

Bachelor’s or Associate degree preferred

Job description

Position Summary

The General Manager is responsible for maximizing sales and revenues to meet Donated Goods Retail's commitment to the mission and values of Goodwill-Easter Seals MN. This position provides high-level leadership and guidance through development and training of store personnel and store operations.

Day in the Life

In a typical day, a General Manager can expect to...

• Store Operations: Ensure the retail store operates efficiently and effectively.
• Talent Management: Ensure store talent is trained and developed and manage store personnel needs.
• Store Business Management: Ensure financial and business control through reporting and communication.
• Services and Programs: Ensure continued community involvement and education around Goodwill-Easter Seals
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks

• Pay range: $71,135 - $99,784 per year
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
• Work-life balance: every/other weekend rotation, no overnights or late closing shifts, and limited holiday hours
• GESMN retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
• Opportunities for career development and advancement

About You

Required Knowledge & Skills

• Ability to communicate effectively with supervisors, employees and customers
• Proficient in Windows and Microsoft applications
• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational and administrative skills with the ability to prioritize
• Strong attention to detail
• Strong analytical, problem solving and strategic thinking skills
• Strong people management and coaching skills
• Knowledge/expertise working with persons with disadvantages and/or disabilities and barriers to employment
• Ability to recruit high quality individuals and build a strong team
• Ability to handle sensitive and confidential information appropriately
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting

Prior Experience & Education

• 3-5 Years of relevant experience required
• Bachelor’s or Associate degree preferred

About Us

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Star Tribune Top Workplace 6 years running.

Equal Opportunity Employer

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.