Assistant Store Manager - Rochester Scott Rd.

Goodwill-Easter Seals of Minnesota; Rochester (MN); On-site; USD 53,813 - 75,543; Full time

Benefits offered by this job

Competitive pay

Flexible hours

PTO

Health benefits

Employer-paid life insurance

401(k) with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking an Assistant Store Manager to maximize donations and drive sales by leading store staff and delivering exceptional customer service. You will supervise employees, coordinate daily operations, and ensure adherence to organizational guidelines while supporting the mission and values of GESMN.

The role emphasizes employee satisfaction, community involvement, and a safe, welcoming environment.

Qualifications

• Excellent communication with employees and customers.
• Proficient in Windows and Microsoft applications.
• Ability to coordinate multiple projects independently.
• Strong organizational and administrative skills.
• Knowledge/expertise in working with persons with disadvantages and/or disabilities, as well as barriers to employment
• Ability to recruit quality individuals.
• Strong conflict management skills.
• Ability to handle sensitive and confidential information appropriately.
• Ability to provide excellent customer service.

Responsibilities

• Maximize donations to ensure sales and revenues.
• Provide leadership and guidance to store staff.
• Supervise employees and store operations.
• Contribute to community involvement and education.

Skills

Communication

Windows Proficiency

Multitasking

Organization

Attention to detail

Analytical thinking

People management

Team building

Disabilities awareness

Recruiting

Conflict management

Confidential information handling

Customer service

Diversity awareness

Education

Bachelor's degree

Associate degree

Job description

Position Summary

The Assistant Store Manager is responsible for maximizing donations to ensure sales and revenues are met by providing leadership and guidance to create a store environment focused on customer service and employee satisfaction, while executing store operations within organizational guidelines. Provides supervision and direction to employees while performing job duties in support of Goodwill-Easter Seals' mission and values.

Day in the life

• Operational Excellence: Ensure the retail store runs efficiently and effectively.


• Talent Management: Ensure employees are trained and developed; manage store personnel needs


• Performance & Standards: Ensure financial and business control through reporting and communication.


• Services & Programs: Ensure continued community involvement and education around Goodwill-Easter Seals


• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks

• Pay range: $53,813 - $75,543 per year


• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!


• Work-life balance: every/other weekend rotation, no overnights or late closing shifts, and limited holiday hours


• GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!


• Opportunities for career development and advancement

About You

Required Knowledge & Skills

• Ability to communicate effectively with employees and customers


• Proficient in Windows and Microsoft applications


• Ability to work independently and coordinate multiple projects simultaneously


• Excellent organizational and administrative skills with the ability to prioritize


• Strong attention to detail


• Strong analytical, problem solving and strategic thinking skills


• Strong people management and coaching skills


• Ability to build a strong team


• Knowledge/expertise in working with persons with disadvantages and/or disabilities, as well as barriers to employment


• Ability to recruit quality individuals


• Strong conflict management skills


• Ability to handle sensitive and confidential information appropriately


• Ability and desire to provide excellent customer service


• Ability to interact with a diverse population in a human-services setting

Prior Experience & Education

• 3-5 Years of relevant experience required


• Bachelor's or Associate degree preferred

About Us

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.