Store General Manager — Lead Experience & Operations

Crocs; Elizabeth, Northern (NJ, KY); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Company incentive program

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

Crocs, Inc. in New Jersey seeks a General Manager to drive a high-performing store team, set the pace, and ensure flawless daily operations from opening to cash handling.

You will recruit and schedule staff, grow sales and loyalty, and act as brand ambassador by promoting product launches. The role requires strong leadership, communication, and a commitment to exceptional customer experiences.

Qualifications

• Minimum 4+ years in retail, prefer Store Manager experience.
• Strong leadership and communication skills.
• Ability to recruit and manage staffing across seasons.

Responsibilities

• Lead daily retail operations, including cash handling and POS management.
• Drive sales, customer service, and product engagement metrics.
• Recruit, onboard, and retain a high-performing team.
• Act as brand ambassador and stay informed on product launches.
• Maintain store cleanliness and inventory control.

Skills

Leadership

Team motivation

Customer service

Operations management

Job description

Crocs, Inc. in New Jersey seeks a General Manager to drive a high-performing store team, set the pace, and ensure flawless daily operations from opening to cash handling.

You will recruit and schedule staff, grow sales and loyalty, and act as brand ambassador by promoting product launches. The role requires strong leadership, communication, and a commitment to exceptional customer experiences.