Store General Manager – Hospitality & Performance Leader

Global Partners; Craryville (NY); On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Global Partners LP in New York seeks an accomplished General Manager to lead store operations, drive guest experience, and cultivate a high-performance team. You will manage staffing, training, compliance, and community engagement, aligning with brand standards and safety requirements to deliver exceptional results.

Responsibilities include leveraging data to optimize labor and costs, maintaining store presentation, and building strong community relationships.

Qualifications

• ServSafe or equivalent food safety certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.

Responsibilities

• Lead by example to uphold Global mission and Four Pillars, shaping store culture.
• Inspire, develop, and empower management and associates to deliver exceptional Guest service and performance.
• Recruit, train, and retain high-performing team members who embody the brand’s values.
• Oversee store operations, ensuring policies, brand standards, and safety requirements are followed.
• Drive financial performance by managing labor, inventory, and operating costs.
• Ensure a safe, inclusive workplace and maintain store presentation.

Skills

Leadership

Communication

Financial acumen

Team development

Problem-solving

Education

High School Diploma or Equivalent

ServSafe Certification within 90 days

Tools

POS systems

Reporting tools

Office software

Job description

Global Partners LP in New York seeks an accomplished General Manager to lead store operations, drive guest experience, and cultivate a high-performance team. You will manage staffing, training, compliance, and community engagement, aligning with brand standards and safety requirements to deliver exceptional results.

Responsibilities include leveraging data to optimize labor and costs, maintaining store presentation, and building strong community relationships.