Store General Manager — Hospitality & Growth Leader

Global Partners; Feura Bush (NY); On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness - Medical, Dental, V

401k with company match

Tuition reimbursement after 6 months

Job summary

Global Partners LP is seeking a General Manager to lead store operations, drive guest experience, and oversee financial performance. You will recruit and coach a multi-department team, maintain food safety standards, and partner with culinary and merchandising teams to optimize the product mix and presentation.

The role requires strong leadership, data-driven decision making, and the ability to work nights, weekends, and holidays as needed.

Qualifications

• ServSafe or approved Food Safety Certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant or hospitality management experience; multi-department leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.
• Strong understanding of food safety, merchandising, and guest service standards.
• Tech-savvy and proficient with POS systems, reporting tools, and standard office software.

Responsibilities

• Lead operations and culture to uphold Global mission and Four Pillars.
• Inspire, develop, and empower management and staff to deliver exceptional guest service and performance.
• Recruit, train, and retain top talent aligned with the brand values.
• Provide clear communication, direction, and feedback through regular coaching.
• Foster a safe, inclusive workplace for all team members.
• Oversee store operations, policy adherence, and safety compliance.
• Drive revenue and profitability by managing labor, inventory, and costs.
• Analyze sales and performance metrics to identify improvement opportunities.
• Represent Global in the community and support local initiatives.
• Ensure food service excellence from prep to presentation and maintain freshness.

Skills

Leadership

Communication skills

Business acumen

Data interpretation

Team motivation

Guest service focus

Tech-savvy

Education

High School Diploma or equivalent

ServSafe Certification within 90 days

Tools

POS systems

Reporting tools

Job description

Global Partners LP is seeking a General Manager to lead store operations, drive guest experience, and oversee financial performance. You will recruit and coach a multi-department team, maintain food safety standards, and partner with culinary and merchandising teams to optimize the product mix and presentation.

The role requires strong leadership, data-driven decision making, and the ability to work nights, weekends, and holidays as needed.