Store General Manager: Guest Experience & Growth

Global Partners; City of Troy (NY); In loco; USD 62.000 - 82.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Health & Wellness

401k with match

Tuition reimbursement

Professional development programs

Descrizione del lavoro

Global Partners is seeking a General Manager to lead store operations with a focus on hospitality, safety, and community engagement. You will recruit, train, and coach teams to deliver best-in-class guest experiences while managing profitability and compliance across all departments.

Responsibilities include driving sales growth, optimizing labor and inventory, and maintaining top-tier store presentation. Strong leadership, communication, and food safety knowledge are essential for success in

Competenze

• ServSafe certification within 90 days of employment.
• Minimum 5 years of progressive retail/restaurant/hospitality management experience.
• Strong business acumen and ability to interpret data for decisions.
• Excellent interpersonal and communication skills.
• Proven ability to lead, motivate, and resolve conflicts within teams.
• Solid knowledge of food safety, merchandising, and guest service standards.
• Tech-savvy with POS systems, reporting tools, and standard office software.

Mansioni

• Lead by example to uphold Global mission and Four Pillars.
• Inspire and empower management and associates to deliver exceptional Guest service.
• Oversee all store operations, ensuring policy, standards, and safety compliance.
• Drive financial performance by managing labor, inventory, and costs.
• Analyze sales, expenses, and performance metrics to identify improvements.
• Represent Global in the community, partnering with local initiatives.

Conoscenze

Leadership & Team Management

Operations Management

Financial Acumen

Communication

Conflict Resolution

Food Safety Knowledge

POS Systems

Office Software

Formazione

High School Diploma or Equivalent

ServSafe Certification

Strumenti

POS systems

Reporting tools

MS Office

Descrizione del lavoro

Global Partners is seeking a General Manager to lead store operations with a focus on hospitality, safety, and community engagement. You will recruit, train, and coach teams to deliver best-in-class guest experiences while managing profitability and compliance across all departments.

Responsibilities include driving sales growth, optimizing labor and inventory, and maintaining top-tier store presentation. Strong leadership, communication, and food safety knowledge are essential for success in