Store General Manager: Hospitality & Guest Experience Leader

Global Partners; Town of Ancram (NY); Presencial; USD 62.000 - 82.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401k match

Tuition reimbursement

Professional development

Descripción de la vacante

Global Partners LP is seeking a General Manager to lead store operations, drive sales, and ensure exceptional Guest experiences aligned with the Global brand promise.

You will oversee performance, staffing, training, compliance, and community engagement, delivering safe and welcoming service while managing costs and profitability. Strong leadership and food-safety knowledge are essential.

Formación

• ServSafe or equivalent food safety certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork and resolve conflict effectively.
• Solid understanding of food safety, merchandising, and guest service standards.

Responsabilidades

• Lead operations to meet brand standards, safety, and guest satisfaction.
• Inspire and develop management and teams to deliver exceptional service and performance.
• Recruit, train, and retain high-performing staff aligned with brand values.
• Oversee food service, merchandising, and product freshness with a focus on safety.
• Manage labor, inventory, and costs to drive revenue and profitability.
• Ensure compliance with policies and audit standards and maintain store presentation.

Conocimientos

ServSafe certified

Retail leadership

Financial management

Data analysis

Interpersonal communication

Conflict resolution

Educación

High School Diploma or equivalent

Herramientas

POS systems

Descripción del empleo

Global Partners LP is seeking a General Manager to lead store operations, drive sales, and ensure exceptional Guest experiences aligned with the Global brand promise.

You will oversee performance, staffing, training, compliance, and community engagement, delivering safe and welcoming service while managing costs and profitability. Strong leadership and food-safety knowledge are essential.