Assistant Manager: Lead Operations & Guest Experience

Harri; Chattanooga (TN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Discounted drinks

Cookies

Flexible hours

Growth opportunities

Competitions

Job summary

Swig is seeking an enthusiastic Assistant Manager to keep store operations smooth and within Swig’s high standards. You’ll lead a close-knit team, mentor staff, handle customer service, and contribute to growing sales in a fast-paced setting.

You’ll be responsible for training, scheduling, inventory, and ensuring a safe, clean environment while delivering a memorable guest experience. Growth opportunities and a fun workplace are highlighted.

Qualifications

• Must be at least 16 years of age.
• Previous restaurant experience is a plus.
• Excellent communication and customer-service skills.
• Strong teamwork and leadership potential.

Responsibilities

• Oversee day-to-day restaurant operations in FOH and BOH.
• Train, mentor, and coordinate staff to uphold standards.
• Ensure exceptional customer service and manage online reviews.
• Monitor sales, labor costs, and inventory for profitability.
• Support weekly reports, deposits, and operational docs.
• Collaborate with the team to create a welcoming atmosphere.

Skills

Customer service

Communication

Team leadership

Multitasking

Reliability

Attendance

Food & beverage knowledge

Job description

Swig is seeking an enthusiastic Assistant Manager to keep store operations smooth and within Swig’s high standards. You’ll lead a close-knit team, mentor staff, handle customer service, and contribute to growing sales in a fast-paced setting.

You’ll be responsible for training, scheduling, inventory, and ensuring a safe, clean environment while delivering a memorable guest experience. Growth opportunities and a fun workplace are highlighted.