Store Floor Leader - Service, Growth & Ops Coach

Glass House Brands Inc.; Grover Beach (CA); On-site; USD 57,308,160 - 71,635,200; Full time

Job summary

Glass House Brands Inc. is seeking a Floor Lead to oversee daily store operations in a professional cannabis retail environment. You will collaborate with store leadership to manage sales floor activities, train teammates, and ensure exceptional customer service.

The role emphasizes strong communication, leadership, and adherence to policies, safety procedures, and regulatory requirements while driving store profitability and a positive shopping experience.

Qualifications

• Minimum of two years of management experience in a retail environment.
• Must pass a federal background check via Live Scan in certain markets.
• Bachelor’s degree preferred, but experience is paramount.

Responsibilities

• Lead store team to deliver exceptional customer service and drive sales.
• Coordinate with store leadership to plan goals and staffing.
• Train and develop team members in service and product knowledge.
• Ensure compliance with policies, safety, and regulatory requirements.

Skills

Retail mgmt

Leadership

Communication

Mentorship

Analytical thinking

Education

Bachelor’s degree preferred

Job description

Glass House Brands Inc. is seeking a Floor Lead to oversee daily store operations in a professional cannabis retail environment. You will collaborate with store leadership to manage sales floor activities, train teammates, and ensure exceptional customer service.

The role emphasizes strong communication, leadership, and adherence to policies, safety procedures, and regulatory requirements while driving store profitability and a positive shopping experience.