Retail Floor Lead — Drive Sales & Customer Experience

Glass House Brands Inc.; Morro Bay (CA); On-site; USD 24,796 - 38,572; Full time

Job summary

Glass House Brands Inc. is seeking a Floor Lead for our Morro Bay cannabis retail location. You will support store leadership to drive sales, manage daily operations, and coach a team to deliver exceptional customer service while maintaining compliance with regulations.

The role emphasizes team development, effective communication, and accountability in a fast-paced environment. This is a full-time, on-site position requiring flexibility with evenings, weekends, and holidays.

Qualifications

• Minimum 2 years of management experience in a retail environment.
• Bachelor’s degree preferred, but experience is paramount.
• cannabis industry experience preferred.

Responsibilities

• Lead store-level operations with the Store Management Team.
• Drive sales and profitability through team leadership and customer engagement.
• Mentor staff, train on service and product knowledge, and support bench strength.
• Ensure compliance with all policies, safety procedures, and regulatory requirements.
• Oversee merchandising, cash handling, and loss prevention practices.

Job description

Glass House Brands Inc. is seeking a Floor Lead for our Morro Bay cannabis retail location. You will support store leadership to drive sales, manage daily operations, and coach a team to deliver exceptional customer service while maintaining compliance with regulations.

The role emphasizes team development, effective communication, and accountability in a fast-paced environment. This is a full-time, on-site position requiring flexibility with evenings, weekends, and holidays.