Cannabis Store Leader: Inspire, Train & Delight Customers

Greenlight Dispensary; Springfield (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Greenlight Dispensaries is seeking a Lead to drive performance and create an inclusive store culture focused on exceptional customer service. The role blends hands-on leadership with strong operational knowledge and cannabis education to elevate every customer touchpoint.

You will train and coach staff, manage daily store operations, and help achieve revenue goals through proactive customer engagement and product knowledge.

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong leadership and team-building abilities.
• Excellent communication and organizational skills.

Responsibilities

• Lead and coach staff, set daily goals, and motivate the team.
• Ensure superior customer experiences and promote company standards.
• Oversee daily store operations, cash handling, and inventory processes.
• Drive revenue with customer engagement, upselling, and product knowledge development.
• Support store events, promotions, and team-building activities.
• Uphold the company values and mission in all actions.

Skills

Cannabis knowledge

Leadership

Communication

Organizational skills

Cash handling

POS systems familiarity

Tools

Dutchie

METRC

POS systems

Job description

Greenlight Dispensaries is seeking a Lead to drive performance and create an inclusive store culture focused on exceptional customer service. The role blends hands-on leadership with strong operational knowledge and cannabis education to elevate every customer touchpoint.

You will train and coach staff, manage daily store operations, and help achieve revenue goals through proactive customer engagement and product knowledge.