Store Floor Lead & Customer Experience Coach

Abercrombie & Fitch Co.; Edison (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Edison, NJ to ensure all customers receive a quality in-store experience. As part of the store leadership team, the Key Lead will act as Floor Supervisor, guiding Brand Reps and Stock Associates to effectively run store operations. Responsibilities include performing opening and closing routines, operating point of sale systems, and analyzing reports to drive sales. Strong retail experience is required.

Qualifications

• Experience in retail leadership and customer service.
• Ability to provide guidance and coaching to team members.
• Strong communication skills and brand awareness.

Responsibilities

• Ensure high-quality in-store customer experience.
• Act as Floor Supervisor and drive store performance.
• Fulfill OMNI channel orders and manage inventory.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Edison, NJ to ensure all customers receive a quality in-store experience. As part of the store leadership team, the Key Lead will act as Floor Supervisor, guiding Brand Reps and Stock Associates to effectively run store operations. Responsibilities include performing opening and closing routines, operating point of sale systems, and analyzing reports to drive sales. Strong retail experience is required.