Store Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Rockaway (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Rockaway, NJ, to ensure quality customer experience in-store. The role includes supervising the floor, coaching the team, and driving performance through effective operations. Key responsibilities involve conducting opening and closing routines, operating point-of-sale systems, fulfilling orders, maintaining visual displays, and analyzing sales reports. Ideal candidates should have retail experience and strong leadership skills.

Qualifications

• Experience in retail or customer service.
• Strong leadership and communication skills.
• Ability to analyze reports for decision making.

Responsibilities

• Ensure quality in-store experience as a Floor Supervisor.
• Guide and coach Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Rockaway, NJ, to ensure quality customer experience in-store. The role includes supervising the floor, coaching the team, and driving performance through effective operations. Key responsibilities involve conducting opening and closing routines, operating point-of-sale systems, fulfilling orders, maintaining visual displays, and analyzing sales reports. Ideal candidates should have retail experience and strong leadership skills.