Store Floor Captain & Team Coach

Rally House; Denton (TX); On-site; USD 20,000 - 24,000; Part time

Job summary

Rally House in Denton, TX is seeking a Team Captain to guide the store team, set the floor pace, and energize shifts. You will direct execution, coach teammates, and create an engaging guest experience during busy games and events.

The role emphasizes communication, urgency, and customer-first service, with responsibilities spanning onboarding, coaching, and merchandising while ensuring smooth daily operations.

Qualifications

• Must be at least 18 years of age.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events.

Responsibilities

• Onboard and train new team members.
• Support high-energy store culture and provide coaching.
• Lead floor to ensure service coverage and guest focus.
• Manage merchandising standards and floor sets.
• Escalate operational risks to leadership quickly.

Skills

Team leadership

Customer service

Retail operations

Communication

Visual merchandising

Job description

Rally House in Denton, TX is seeking a Team Captain to guide the store team, set the floor pace, and energize shifts. You will direct execution, coach teammates, and create an engaging guest experience during busy games and events.

The role emphasizes communication, urgency, and customer-first service, with responsibilities spanning onboarding, coaching, and merchandising while ensuring smooth daily operations.