Store Team Captain: Lead Energy, Service & Merch

Rally House; Georgetown (TX); On-site; USD 21,000 - 25,000; Part time

Job summary

Rally House in Georgetown, TX is seeking a Team Captain to guide the store floor, energize the team, and model service behaviors during shifts. You will coach teammates, manage daily operations, and ensure merchandising standards are maintained while delivering exceptional guest experiences.

The role emphasizes leadership, fast-paced decision making, and strong communication to keep the team aligned and focused on sales, events, and local sports activities.

Qualifications

• Must be at least 18 years of age.
• 1-2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events.

Responsibilities

• Onboard and train new team members.
• Maintain high-energy store culture.
• Provide in-the-moment coaching and feedback to team members.
• Prioritize and delegate tasks during shifts to ensure execution.
• Lead merchandising and fixture resets during shifts.
• Lead floor service coverage and handle escalated customer concerns.

Skills

Communication

Coaching

Leadership

Retail operations

Customer service

Time management

Job description

Rally House in Georgetown, TX is seeking a Team Captain to guide the store floor, energize the team, and model service behaviors during shifts. You will coach teammates, manage daily operations, and ensure merchandising standards are maintained while delivering exceptional guest experiences.

The role emphasizes leadership, fast-paced decision making, and strong communication to keep the team aligned and focused on sales, events, and local sports activities.