Store Floor Captain: Lead Service & Energy

Rally House; Tempe (AZ); On-site; USD 23,000 - 26,000; Part time

Job summary

Rally House in Tempe is seeking a Team Captain to guide the store team, set the pace on the floor, and keep teammates energized. This role provides direction during shifts, supports consistent execution, and helps create an engaging guest experience through clear communication and urgency.

The ideal candidate has 1–2 years of retail experience, a passion for sports, and the ability to lift up to 50 pounds. Availability includes days, nights, weekends, holidays, and local events.

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays and events.
• Ability to lift up to 50 pounds.

Responsibilities

• Onboard and train new team members.
• Maintain a high-energy store culture.
• Model service behaviors and standards.
• Provide in-the-moment coaching.
• Prioritize and delegate tasks during shifts.
• Lead the floor to ensure service coverage.
• Drive sales through guest focus and momentum.
• Coach teammates on promotions and events.

Skills

Social

Customer-centric

Action-oriented

Directs Work

Communication

Prioritization

Job description

Rally House in Tempe is seeking a Team Captain to guide the store team, set the pace on the floor, and keep teammates energized. This role provides direction during shifts, supports consistent execution, and helps create an engaging guest experience through clear communication and urgency.

The ideal candidate has 1–2 years of retail experience, a passion for sports, and the ability to lift up to 50 pounds. Availability includes days, nights, weekends, holidays, and local events.