Store Floor Captain: Lead, Energize & Serve Guests

Rally House; United States; On-site; USD 20,000 - 24,000; Part time

Job summary

Rally House is seeking a Team Captain to guide the store floor, energize the team, and deliver an engaging guest experience. This role provides direction during shifts, supports consistent execution, and helps create an atmosphere where guests feel at home.

The Team Captain will onboard and coach new teammates, uphold merchandising and service standards, and drive sales during shifts with urgency and teamwork. Availability include daytime, evenings, weekends, and featured local sports events.

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience is preferred.

Responsibilities

• Support onboarding and training of new team members.
• Help maintain a high-energy, high-commitment store culture.
• Model service behaviors and standards consistently.
• Provide in-the-moment coaching and feedback to team members.
• Prioritize and delegate tasks during shifts to ensure execution.
• Serve as a go-to resource for basic operational questions.

Skills

Social energy

Customer service

Leadership

Communication

Job description

Rally House is seeking a Team Captain to guide the store floor, energize the team, and deliver an engaging guest experience. This role provides direction during shifts, supports consistent execution, and helps create an atmosphere where guests feel at home.

The Team Captain will onboard and coach new teammates, uphold merchandising and service standards, and drive sales during shifts with urgency and teamwork. Availability include daytime, evenings, weekends, and featured local sports events.