Store Floor Captain - Energize Service & Sales

Rally House; Louisville (KY); On-site; USD 20,000 - 24,000; Part time

Job summary

Rally House is seeking a part-time Team Captain to guide store floor operations with energy and urgency. You’ll set the pace, coach teammates, and ensure consistent execution to create memorable guest experiences.

You will lead service coverage, support merchandising standards, and help with promotions and events. The role requires 18+ years old, 1–2 years retail experience, and 10–20 hours weekly including weekends and holidays.

Qualifications

• Must be at least 18 years old.
• 1-2 years of retail experience preferred.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, and holidays.

Responsibilities

• Onboard and train new team members.
• Support a high-energy store culture and model service behaviors.
• Provide in-the-moment coaching and feedback to team members.
• Prioritize and delegate tasks during shifts to ensure execution.
• Lead floor coverage for service and guest experience.
• Assist with merchandising and fixture resets during shifts.
• Handle escalated customer concerns professionally.
• Assist with promotions, events, and local sports happenings.

Skills

clear communication

coaching and feedback

enthusiastic attitude

passion for sports

Job description

Rally House is seeking a part-time Team Captain to guide store floor operations with energy and urgency. You’ll set the pace, coach teammates, and ensure consistent execution to create memorable guest experiences.

You will lead service coverage, support merchandising standards, and help with promotions and events. The role requires 18+ years old, 1–2 years retail experience, and 10–20 hours weekly including weekends and holidays.