Store Floor Captain: Customer-Obsessed Leader

Alliance Consumer Growth, LLC; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay with bonus potential

Employee discount

Paid time off

Health, dental, vision coverage

Job summary

SKIMS is seeking a Supervisor to lead daily operations on the sales floor, delivering exceptional customer experiences and modeling our values. You will coach teammates, manage shifts, and drive results through strong leadership and product knowledge.

The role requires prior retail supervisory experience, a passion for the SKIMS brand, and the ability to motivate a team in a fast-paced environment while maintaining high standards of service and operations.

Qualifications

• Prior supervisory or management experience in retail.
• Passion for SKIMS brand and inclusivity mission.
• Ability to lead by example in a fast-paced environment.

Responsibilities

• Lead with a Customer Obsessed mindset on the floor and model desired behaviors.
• When assigned as Sales Floor Captain, drive performance through zone management and coaching.
• Ensure daily tasks and operations run with a lens of Operational Excellence, including cash management and store cleanliness.
• Coach Team Members on selling behaviors, product knowledge, and styling to connect features to customer needs.
• Provide feedback and support growth by encouraging Learning Agility within the team.
• Support training and onboarding of new Team Members and reinforce standards and policies.
• Maintain strong product knowledge and support launches, restocks, and floor updates.
• Help leadership achieve store KPIs by tracking sales performance and celebrating wins.
• Monitor inventory levels, visual standards, and product availability throughout the day.
• Communicate openly to build a positive, inclusive culture and resolve customer issues with empathy.

Skills

Leadership

Customer service

Communication

Team motivation

Sales data use

Job description

SKIMS is seeking a Supervisor to lead daily operations on the sales floor, delivering exceptional customer experiences and modeling our values. You will coach teammates, manage shifts, and drive results through strong leadership and product knowledge.

The role requires prior retail supervisory experience, a passion for the SKIMS brand, and the ability to motivate a team in a fast-paced environment while maintaining high standards of service and operations.