Store Experience Leader — Team Coach & Growth

knitwellgroup; Franklin (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact partnerships

Job summary

Soma is seeking an Assistant Manager in Franklin, TN to support the Store Manager in leading a welcoming team and delivering a memorable, personalized customer experience. You will help drive store performance, develop associates, and model brand standards on the selling floor and throughout daily operations.

The role emphasizes community connections, omnichannel selling, and maintaining a visually inspiring store environment aligned with Soma’s hospitality culture.

Qualifications

• Must be at least 18 years old.

Responsibilities

• Assist Store Manager in leading the team to deliver a customer‑centered experience.
• Help achieve store financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor and share product knowledge.

Job description

Soma is seeking an Assistant Manager in Franklin, TN to support the Store Manager in leading a welcoming team and delivering a memorable, personalized customer experience. You will help drive store performance, develop associates, and model brand standards on the selling floor and throughout daily operations.

The role emphasizes community connections, omnichannel selling, and maintaining a visually inspiring store environment aligned with Soma’s hospitality culture.