Store Experience Leader - Retail Growth & Team Coach

Miniso; Mesa (AZ); On-site; USD 26,000 - 41,000; Full time

Job summary

Miniso in Mesa, AZ is seeking a Store Manager who will lead a dynamic team to deliver exceptional customer service and drive sales. You will oversee daily store operations, manage labor, optimize inventory, and promote the membership program to build loyalty.

You will embody Miniso's values, train and motivate staff, ensure merchandising standards, handle cash and safety procedures, and partner with the Area/District Manager to grow the business while maintaining a vibrant store environment.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• 3+ years of experience in retail management leading teams.

Responsibilities

• Lead a dynamic store team and report to Area/District Manager.
• Uphold Miniso mission and core values in every aspect of the role.
• Ensure seamless store execution: customer service, merchandising, procedures, and sales performance.
• Promote and drive engagement with the store’s membership program to foster loyalty and retention.
• Oversee store operations and performance to develop staff.
• Meet sales goals by training, motivating, and mentoring the team.
• Recruit, hire, train, and retain top talent and create career paths.
• Manage cash handling and maintain store safety and organization.

Skills

Retail management

Leadership

Communication

Interpersonal skills

Flexible schedule

Mobility/Relocation

Travel readiness

Education

High school diploma or equivalent

Associate degree in Business Administration/related field preferred

Job description

Miniso in Mesa, AZ is seeking a Store Manager who will lead a dynamic team to deliver exceptional customer service and drive sales. You will oversee daily store operations, manage labor, optimize inventory, and promote the membership program to build loyalty.

You will embody Miniso's values, train and motivate staff, ensure merchandising standards, handle cash and safety procedures, and partner with the Area/District Manager to grow the business while maintaining a vibrant store environment.