Store Experience Leader & People Coach

LOFT Outlet; Smithfield (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Employee discounts

Job summary

LOFT Outlet in Smithfield, NC seeks an Assistant Manager to support the customer experience and nurture a strong store culture. You will lead on the sales floor and model the brand's behaviors to engage customers while coaching associates to connect with shoppers.

The role also includes assisting in recruiting and developing talent, using tools and reporting to drive operational excellence, and supporting the Store Manager to drive results.

Qualifications

• 1+ year retail management experience required.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen with ability to implement action plans to drive results.

Responsibilities

• Support customer experience and store culture.
• Lead on the sales floor and model brand behaviors.
• Coach associates to create genuine customer connections.
• Assist in recruiting, hiring and developing talent.
• Drive operational excellence and financial discipline.

Skills

Retail management

Hospitality mindset

POS proficiency

Business acumen

Tools

Point-of-sale system (POS)

Job description

LOFT Outlet in Smithfield, NC seeks an Assistant Manager to support the customer experience and nurture a strong store culture. You will lead on the sales floor and model the brand's behaviors to engage customers while coaching associates to connect with shoppers.

The role also includes assisting in recruiting and developing talent, using tools and reporting to drive operational excellence, and supporting the Store Manager to drive results.