Store Experience Leader — Grow Sales & Lead Team

Minis; Palo Alto (CA); On-site; USD 54,443,000 - 85,962,000; Full time

Job summary

Miniso in Palo Alto, CA seeks a Store Manager who will run the store from the front lines with energy and enthusiasm, delivering a world-class shopping experience for customers and a vibrant team culture.

You will oversee daily operations, inventory, labor, merchandising, and the store's membership program, coaching staff, driving sales, and ensuring profitability while maintaining high standards of service and compliance.

Qualifications

• 3+ years of experience in retail management.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• Ability to relocate or manage additional stores based on business needs.
• Ability to travel between locations is required.

Responsibilities

• Lead a dynamic store team including Assistant Manager, Shift Leads and Sales Associates.
• Promote Miniso mission and core values in every aspect of the role.
• Ensure seamless store execution with outstanding customer service and merchandising standards.
• Drive sales performance and manage labor, inventory, and store operations.
• Promote and drive engagement with the store’s membership program to foster loyalty and growth.
• Recruit, train, and retain top talent with clear development paths.

Skills

Retail management

Leadership

Customer management

Communication

Education

High school diploma or equivalent

Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees

Job description

Miniso in Palo Alto, CA seeks a Store Manager who will run the store from the front lines with energy and enthusiasm, delivering a world-class shopping experience for customers and a vibrant team culture.

You will oversee daily operations, inventory, labor, merchandising, and the store's membership program, coaching staff, driving sales, and ensuring profitability while maintaining high standards of service and compliance.