Store Experience Leader – Convenience & Fuel Retail

Fleet Farm; Rochester (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

Fleet Farm in Rochester, MN is seeking a Convenience Store Manager to lead daily operations, oversee inventory, and cultivate a high-energy, customer-first culture at our Convenience and Fuel Store.

You will manage a dynamic team, drive profitability, ensure safety and compliance, and deliver best-in-class service in a fast-paced retail environment. Growth opportunities within Fleet Farm leadership are available.

Qualifications

• High school diploma or GED preferred.
• Minimum 1 year of retail management experience (convenience or fuel store experience a plus).
• Strong leadership skills with a focus on employee engagement and development.
• Proven track record of delivering outstanding customer service.
• Strong analytical, problem-solving, and decision-making skills.
• Comfortable managing cash handling, fuel sales, and promotions.
• Excellent communication skills—both verbal and written.
• Computer and point-of-sale system proficiency.
• Ability to work in a fast-paced environment, multitask, and occasionally lift up to 50 lbs.
• Valid driver’s license and current auto insurance.

Responsibilities

• Team Leadership & Development: Recruit, train, schedule, and coach a team of 8–10 team members. Create a culture of accountability, performance, and continuous learning. Partner with HR to support hiring and employee development initiatives.
• Store Operations: Ensure the store is clean, safe, and visually appealing at all times. Maintain accurate inventory, reduce shrink, and monitor backroom activities. Enforce company policies and ensure compliance with all federal, state, and local regulations (OSHA, EEOC, DOL, etc.).
• Customer Experience: Lead by example to deliver “Best in Class” customer service. Resolve customer concerns professionally and promptly. Foster a welcoming, helpful environment for every shopper.
• Financial & Performance Management: Monitor and improve store performance using sales and operational data. Ensure accurate financial procedures, including deposits and reconciliations. Manage wage and expense control programs and address variances proactively.
• Marketing & Merchandising: Implement in-store marketing and promotional programs. Drive sales through creative merchandising and seasonal displays.

Skills

Team leadership

Sales & customer focus

Analytical thinking

Communication

Cash handling

POS proficiency

Driver's license

Education

High school diploma or GED

Tools

POS system

Job description

Fleet Farm in Rochester, MN is seeking a Convenience Store Manager to lead daily operations, oversee inventory, and cultivate a high-energy, customer-first culture at our Convenience and Fuel Store.

You will manage a dynamic team, drive profitability, ensure safety and compliance, and deliver best-in-class service in a fast-paced retail environment. Growth opportunities within Fleet Farm leadership are available.