C-Store Team Lead: Coach, Serve & Operations

Fleet Farm; Baxter (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Fleet Farm is seeking a C-Store Team Lead in Minnesota to guide a team and ensure a high standard of customer service at the point of sale and during fuel transactions. You will train, mentor, and supervise team members while maintaining compliance with tobacco, alcohol, and lottery regulations and safe food handling.

The role covers gas mart operations, inventory, displays, and security, with a focus on delivering a positive customer experience and promoting Fleet Farm loyalty programs across

Qualifications

• High School Diploma or GED preferred.
• 2 years of retail management or supervisory experience preferred.
• Ability to lift up to 50 lbs.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
• Ability to work in a variety of temperatures, including the cooler, freezer, and outdoor temperatures.

Responsibilities

• Train, coach, mentor, develop, and supervise Team Members in the C-Store.
• Provide customers with a quick and efficient check-out experience with the accurate and efficient operation of transactions.
• Follow all city, county, state regulations and procedures regarding the transactions of tobacco products, lottery tickets, and alcohol.
• Responsible to ensure all safe food handling requirements are followed.
• Responsible for gas mart operations including maintenance of fuel pumps, fuel islands, fuel operating consoles, fuel tanker drops, and processing of all related documentation.
• Ensure all Team Members understand and follow all emergency response protocols in regards to spills and hazardous material handling.
• Answer customer questions concerning location, price, and use of merchandise based upon product specifications.
• Maintain adequate stock levels of merchandise. Restock all merchandise as needed.
• Responsible for opening and closing of the store and overall security of the facility.
• Responsible for ensuring displays are set up according to Company directives.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Education

High School Diploma or GED

Job description

Fleet Farm is seeking a C-Store Team Lead in Minnesota to guide a team and ensure a high standard of customer service at the point of sale and during fuel transactions. You will train, mentor, and supervise team members while maintaining compliance with tobacco, alcohol, and lottery regulations and safe food handling.

The role covers gas mart operations, inventory, displays, and security, with a focus on delivering a positive customer experience and promoting Fleet Farm loyalty programs across