Store Experience Lead & Keyholder

Dry Goods USA; Joliet (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) retirement plan

Merchandise discount

Disability & life insurance

Flexible spending account

Job summary

Dry Goods is seeking a dedicated Keyholder to support store management in Joliet, IL. You will drive customer experience through friendly service, product knowledge, and engaging displays.

The role covers opening/closing, stocking, training new hires, and meeting sales targets alongside the management team. You’ll thrive in a team that values relationships with customers and pride in a clean, exciting store environment.

Qualifications

• Excellent customer service skills
• Ability to work in a fast-paced retail environment
• Strong product knowledge and relationship-building abilities

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Job description

Dry Goods is seeking a dedicated Keyholder to support store management in Joliet, IL. You will drive customer experience through friendly service, product knowledge, and engaging displays.

The role covers opening/closing, stocking, training new hires, and meeting sales targets alongside the management team. You’ll thrive in a team that values relationships with customers and pride in a clean, exciting store environment.