Store Experience Keyholder — Open/Close, Training, Sales

Dry Goods USA; Novi (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

Job summary

Dry Goods USA is seeking a Keyholder to support management in daily store operations and to deliver exceptional customer service. You will greet customers, share product knowledge, and ensure a clean, exciting store environment.

You will help train new hires, manage open/close procedures, and work day, evening, and weekend shifts as part of a team dedicated to growth and customer satisfaction. This role reflects our family-owned culture and commitment to employees.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Job description

Dry Goods USA is seeking a Keyholder to support management in daily store operations and to deliver exceptional customer service. You will greet customers, share product knowledge, and ensure a clean, exciting store environment.

You will help train new hires, manage open/close procedures, and work day, evening, and weekend shifts as part of a team dedicated to growth and customer satisfaction. This role reflects our family-owned culture and commitment to employees.