Store Experience Lead - Dry Goods Keyholder

Dry Goods USA; Beachwood (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Dry Goods seeks a reliable Keyholder to support store operations and deliver unique service through relationship building and product knowledge. You will help manage daily sales, stock display, and training for new hires, while ensuring a clean, inviting environment.

As a key member of the team, you will open and close the store, greet customers, and work day, evening, and weekend shifts. We offer competitive wages, a merchandise discount, robust benefits, and internal career growth

Qualifications

• Customer service and sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn product knowledge and upsell.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer.
• Execute all duties of a sales associate and achieve individual sales and account goals.
• Develop relationships to grow your business.
• Highlight product knowledge and services to create the best customer experience.
• Unpack and display stock.
• Maintain a visually appealing and clean store.
• Assist with new hire training.
• Open and close the store for business.
• Be available to work day, evening, and weekend shifts.

Skills

Customer service

Sales

Teamwork

Communication

Job description

Dry Goods seeks a reliable Keyholder to support store operations and deliver unique service through relationship building and product knowledge. You will help manage daily sales, stock display, and training for new hires, while ensuring a clean, inviting environment.

As a key member of the team, you will open and close the store, greet customers, and work day, evening, and weekend shifts. We offer competitive wages, a merchandise discount, robust benefits, and internal career growth