Customer Experience Leader – Dry Goods

Dry Goods USA; Geneva (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Employee discount

Excellent benefits including health, 


401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Dry Goods USA is seeking a dedicated Dry Goods Keyholder to support the management team in store operations. You will deliver one-of-a-kind service through relationship building, sharing product knowledge, and presenting a clean, exciting store.

You will own the customer experience, execute sales duties, and help open/close the store. The role requires flexible day, evening, and weekend availability, with competitive wages and strong team promotion opportunities.

Qualifications

• Customer service and sales experience preferred.
• Ability to build relationships with customers.
• Knowledge of products to enhance the shopping experience.
• Experience presenting and merchandising stock.
• Experience or willingness to assist with training new staff.

Responsibilities

• Own the customer experience from greeting to thank you.
• Meet individual sales and account goals.
• Develop relationships to grow business.
• Highlight product knowledge to create great experiences.
• Unpack, stock, and display products appealingly.
• Keep the store clean and inviting.
• Assist with training new hires.
• Open and close the store as needed.
• Work day, evening, and weekend shifts.

Skills

Customer service

Sales goals

Relationship building

Product knowledge

Stock presentation

New hire training

Store opening/closing

Weekend availability

Job description

Dry Goods USA is seeking a dedicated Dry Goods Keyholder to support the management team in store operations. You will deliver one-of-a-kind service through relationship building, sharing product knowledge, and presenting a clean, exciting store.

You will own the customer experience, execute sales duties, and help open/close the store. The role requires flexible day, evening, and weekend availability, with competitive wages and strong team promotion opportunities.