Key Holder & Customer Experience Champion

Anthropologie; Town of Victor (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off (PTO)

Employee discounts

Retirement savings

Job summary

Anthropologie in Victor, NY is seeking a Key Holder to support the store leadership team in delivering exceptional customer experiences and strong sales performance. The role involves leading by example, mentoring the team, and ensuring daily store operations run smoothly.

You will collaborate across departments to maintain Omni-channel services, uphold visual standards, and contribute to a positive, inclusive store culture. Availability for evenings and weekends is expected.

Qualifications

• Brand affinity with Anthropologie brand.
• Proven leadership experience in a retail setting.
• Strong ability to collaborate as a team player.
• Willingness to work nights, weekends and holidays as store needs require.
• Desire to learn and grow within the organization.

Responsibilities

• Enhance customer experience by collaborating with leadership to create a welcoming environment.
• Drive sales and store metrics by using KPIs to set team goals and zones.
• Use omni-channel services to deliver a seamless shopping experience.

Skills

Brand affinity

Leadership experience

Team player

Flexible hours

Eagerness to learn

Job description

Anthropologie in Victor, NY is seeking a Key Holder to support the store leadership team in delivering exceptional customer experiences and strong sales performance. The role involves leading by example, mentoring the team, and ensuring daily store operations run smoothly.

You will collaborate across departments to maintain Omni-channel services, uphold visual standards, and contribute to a positive, inclusive store culture. Availability for evenings and weekends is expected.