Store Event & Party Host (Kids & Craft Parties)

Michaels; Benton Harbor (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Michaels Benton Harbor store seeks an events coordinator to plan and run in-store events, including children’s birthdays and craft classes. You will engage customers, instruct projects, and coordinate add-ons while maintaining store standards and safety.

The role emphasizes friendly customer service, prompt checkout assistance, and effective communication with clients and team members. Prior retail or customer service experience is preferred.

Qualifications

• Energetic and enthusiastic personality.
• Ability to handle job stress and interact effectively with others of all ages.
• Must have excellent people skills.
• Must have experience working with children and children’s events.
• Must have good communication skills including written, verbal, and nonverbal.
• Must have organizational and interpersonal skills and creative problem‑solving abilities.
• Retail and/or customer service experience is required.

Responsibilities

• Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
• Engage with clients of all ages to create a fun, creative environment.
• Demonstrate and instruct craft projects, and perform face painting or related activities as needed.
• Facilitate party add‑ons such as goody bags and balloons to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as emails, calls, and paperwork.
• Adjust plans based on client feedback and needs; create backup or emergency plans.
• Ensure client satisfaction for scheduled events and uphold cleanliness and safety standards.
• Cross‑train in Custom Framing selling and production; participate in store cleanliness and stock tasks.

Skills

Customer service

People skills

Communication

Organization

Creativity

Retail experience

Experience with children

Job description

Michaels Benton Harbor store seeks an events coordinator to plan and run in-store events, including children’s birthdays and craft classes. You will engage customers, instruct projects, and coordinate add-ons while maintaining store standards and safety.

The role emphasizes friendly customer service, prompt checkout assistance, and effective communication with clients and team members. Prior retail or customer service experience is preferred.