Retail Environment & Customer Experience Associate

Michaels; Washington (Washington County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical, dental, and vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

various voluntary insurance options

employee discounts

partner discount programs

Job summary

Michaels in Pitt-WASHINGTON, PA is seeking team members for store roles focused on customer service, cleanliness, and efficient store operations. You will help customers find products, maintain the store's appearance, and support daily tasks.

The role involves standing for long periods, stocking, cash handling, and participating in omni-channel processes. Michaels emphasizes a safe, friendly environment and adherence to company SOPs; team members must be at least sixteen.

Qualifications

• Retail or cleaning experience preferred.
• Must be at least sixteen years old.
• Ability to stand for long periods and move around the store.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Provide friendly customer service and assist shoppers.
• Handle checkout and basic cash handling.
• Assist with omni-channel processes (BOPIS and Ship from Store).
• Participate in truck unloading, stocking, and planogram processes.
• Adhere to SOPs and company policies.

Skills

Customer service

Retail experience

Cleaning experience

Job description

Michaels in Pitt-WASHINGTON, PA is seeking team members for store roles focused on customer service, cleanliness, and efficient store operations. You will help customers find products, maintain the store's appearance, and support daily tasks.

The role involves standing for long periods, stocking, cash handling, and participating in omni-channel processes. Michaels emphasizes a safe, friendly environment and adherence to company SOPs; team members must be at least sixteen.