Store E-commerce Operations Lead

The Kroger Co.; Garden City (ID); Vor Ort; USD 35.000 - 55.000; Vollzeit

Zusammenfassung

The Kroger Co. is seeking a Store e-Commerce role to assist the Store e-Commerce manager in daily operations and to uphold the company values of respect, honesty, integrity, diversity, inclusion and safety.

You will supervise, train, schedule, and coordinate order fulfillment, label printing, and equipment troubleshooting to ensure smooth, compliant store e‑commerce service. Join a fast-paced team focused on customer satisfaction, accuracy in orders, and safe, clean store conditions.

Qualifikationen

• Must have proven supervisory experience.
• Ability to read shelf tags accurately.
• Basic computer literacy and comfort with technology.
• Excellent oral and written communication.
• Basic math skills including counting and basic operations.
• Self-directed with the ability to work with minimal supervision.

Aufgaben

• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Ensure team members adhere to laws, food safety, and company guidelines.
• Perform responsibilities of selectors and customer attendants as needed.
• Train all functions and duties of selector and customer attendant roles.
• Act as person in charge of e-Commerce department when Store e-Commerce manager is unavailable.
• Assist with scheduling to meet operational and associates’ needs.
• Maintain intake of customer orders and distribute work to selectors and attendants.
• Print and distribute order labels, including perishable orders.
• Troubleshoot e-Commerce equipment and devices.
• Maintain supplies and keep staging areas organized and clean.
• Report pricing, scanning and item location discrepancies to manager.
• Perform opening and closing procedures.
• Learn and implement process improvements from e-Commerce teams.

Kenntnisse

Supervisory experience

Shelf tags

Computers

Communication skills

Math skills

Self-directed

Jobbeschreibung

The Kroger Co. is seeking a Store e-Commerce role to assist the Store e-Commerce manager in daily operations and to uphold the company values of respect, honesty, integrity, diversity, inclusion and safety.

You will supervise, train, schedule, and coordinate order fulfillment, label printing, and equipment troubleshooting to ensure smooth, compliant store e‑commerce service. Join a fast-paced team focused on customer satisfaction, accuracy in orders, and safe, clean store conditions.