Store Director — Drive Profit & Team Excellence

J.Crew Group; Maryland; On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

Competitive PTO plan

401(k) plan with company matching

Medical, dental, vision, and life保险

Entertainment, travel, fitness, and m‑

Job summary

J.Crew Group in the United States is seeking a Store Director to oversee all aspects of a retail store, drive profitability, and build strong customer connections that foster loyalty. You will hire, train, and develop a diverse team to reach their highest potential in a fast-paced environment.

You will manage operations, systems, and visual merchandising, partner with the District Manager, and ensure service excellence while exceeding sales goals.

Qualifications

• 5+ years of full-time retail management experience.
• Current Store Director experience is a plus.
• Passionately support our brand, customers and teams.
• Stay up to date with current fashion trends and industry developments.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Lead your team and maximize profitability.
• Create exceptional customer experiences through personalized service and swift resolution of concerns.
• Manage store operations, systems and technology.
• Recruit, train, and develop the best talent to build a diverse team.
• Partner with the District Manager to curate a collaborative working environment.
• Ensure the team exceeds goals and provides best-in-class customer service.
• Provide feedback to influence product assortment and visual merchandising.

Skills

Retail management

Customer service

Team leadership

Scheduling flexibility

Problem solving

Store operations

Job description

J.Crew Group in the United States is seeking a Store Director to oversee all aspects of a retail store, drive profitability, and build strong customer connections that foster loyalty. You will hire, train, and develop a diverse team to reach their highest potential in a fast-paced environment.

You will manage operations, systems, and visual merchandising, partner with the District Manager, and ensure service excellence while exceeding sales goals.