Store Director – Dallas, TX

Billy Reid; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Product discounts

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Billy Reid’s Dallas showroom is seeking a Store Director to lead the sales team toward achieving shop targets and drive the store’s daily operations with a customer‑centric hospitality mindset. The ideal candidate demonstrates a proactive, big‑picture outlook and ownership of the shop’s success.

You will coach staff, manage scheduling, nurture relationships with clients, and collaborate with Marketing and Divisional Leads to execute retail strategies.

Qualifications

• 3+ years of retail management experience with a proven track record of driving sales and KPIs.
• Strong leadership skills with coaching and team development.
• Ability to analyze business reports and translate data into store actions.
• Experience in merchandising, promotions, scheduling, inventory, and compliance.

Responsibilities

• Lead the sales team to achieve store sales targets.
• Coach, mentor, and develop staff for high performance.
• Oversee day-to-day retail operations and store compliance.
• Drive omni‑channel initiatives including web order fulfillment and customer follow‑ups.
• Utilize reports to guide daily, weekly, monthly and quarterly actions.
• Attract, hire, and retain a client‑driven sales team.

Skills

Retail management

Leadership

Data analysis

Customer focus

Job description

Description

THE BRAND

Billy Reid began designing over 20 years ago with the intention of creating clothes he would want to wear—pairing beautiful fabrics with impeccable construction. Founded with a deep sense of community and goodwill, the flagship store opened in Billy’s hometown of Florence, Alabama in 2005. Today, the ageless American brand maintains its commitment to thoughtfully crafted, timeless style for nearly every aspect of life.

Whether you’re shopping in one of our 19 shops across the country or browsing our e-commerce site, we want you to feel welcomed. We appreciate warm, talented, collaborative people to help grow our brand.

OUR CULTURE

• Creative & collaborative
• Fun, yet fast-paced
• Belief in anything is possible
• Every voice counts

THE OPPORTUNITY

Our Dallas showroom is seeking a Store Director to lead our sales team towards achieving individual and collective shop sales targets. The ideal candidate will enjoy coaching and developing a sales force while overseeing day to day operations of the retail environment. They will be a "big-picture" thinker with a positive attitude and an aptitude towards hospitality. This individual will approach every day with a proactive mindset and will truly take ownership of the shop's success.

Initial Responsibilities

• Implement all Retail direction in stores including, but not limited to the following areas:
• Selling Culture
• Merch Guidelines
• Markdowns & Promos
• National & Local Events
• Utilize key reports to drive store actions on a daily/weekly/Monthly/Quarterly/Annual scale
• Create store schedule to support business needs
• Meet & Exceed sale plans by training, motivating, mentoring, and providing feedback to sale staff
• Improve conversion rate in store with a goal of a 1%-2% improvement year over year
• Attract, hire, develop and retain the best team to meet both short and long-term business goals.
• Set 1 on 1’s at the end of each pay period to discuss individual team performance and goals.
• Build a clientele driven business rooted in developing relationships to support repeat business.
• Ensure all stores are capturing, managing & following up with all customers profiles
• Ensure all employees Follow Up with their customers in a meaningful & timely manner.
• Maintain a keen awareness of the external market and competition
• Support omni channel initiatives including but not limited to web order fulfillment and email opt in
• Support Marketing events and contribute to local collaborations
• Ensure all administrative responsibilities are handled in an efficient & timely manner. (HR, FINANCE, INVENTORY PROCESSES)
• Continuously collaborate with Divisional Leads & Head of Visual to ensure roll out of key strategies
• Ensure store is operating in compliance with all Billy Reid policies

THE BENEFITS

• Generous product discounts
• Paid time off
• Medical, Dental, and Vision insurance
• Employer matched 401(k) plan

THE PLACE

North Henderson is known for its walkable mix of trend-forward restaurants, lively bars, and curated retail. Blending a neighborhood feel with urban energy, it’s a go-to destination for dining, shopping, and socializing.

THE PROCESS

Here at Billy Reid we believe a diverse workplace fosters creativity, is critical to the success of our company, and benefits our communities. We seek to recruit, hire, and promote based on the candidate or employee’s qualifications and merit. No regard will be given to race, religion, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability or any other characteristics protected by applicable law. We are committed to being an equal opportunity employer who provides a respectful workplace for all employees.

Requirements

THE IDEAL CANDIDATE

• 3+ years of retail management experience with a proven track record of driving sales performance and achieving KPIs
• Strong leadership skills with experience recruiting, coaching, developing, and retaining high-performing teams
• Ability to analyze business reports and use data to drive operational decisions and improve store performance
• Experience executing retail operations including merchandising, promotions, scheduling, inventory, and compliance processes
• Proven ability to build a customer-focused, clientele-driven culture that supports repeat business and omni-channel initiatives