Store Department Manager – Outdoor Retail Leader, Benefits

Recreational Equipment, Inc.; Memphis (TN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in Memphis, TN seeks a Store Department Manager (SDM) to coach and motivate store sales teams and drive business and service goals. You will lead a retail staff with a hands-on, visible leadership style, recognizing and rewarding performance to deepen engagement and team synergy.

You should have a passion for the outdoors and a track record of building strong, member-focused teams. This role emphasizes customer-centric leadership and collaboration across departments.

Qualifications

• 3+ years of successful retail management experience.
• Strong communication and relationship-building skills.
• Open to feedback and other viewpoints to support the business.
• Ability to set clear goals and priorities and deliver results.

Responsibilities

• Plan, delegate, and communicate responsibilities to the team.
• Provide training, coaching, recognition, and performance management.
• Direct execution of core standards and visual direction.
• Drive sales across channels by maximizing selling behaviors.
• Implement business adaptations to increase sales and service.
• Communicate key strategies and changes to teams as needed.
• Recruit and develop diverse talent from within and outside the organization.
• Inspire a customer-centric culture with recognition and feedback.

Skills

Retail Management

Communication

Open to feedback

Problem Solving

Goal Setting

Prioritization

Team Development

Job description

REI Co-op in Memphis, TN seeks a Store Department Manager (SDM) to coach and motivate store sales teams and drive business and service goals. You will lead a retail staff with a hands-on, visible leadership style, recognizing and rewarding performance to deepen engagement and team synergy.

You should have a passion for the outdoors and a track record of building strong, member-focused teams. This role emphasizes customer-centric leadership and collaboration across departments.