Store Department Manager — Lead, Coach & Elevate Sales

REI; Olympia (WA); On-site; USD 3,721,000 - 4,655,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op is seeking a Store Department Manager to coach and motivate store sales teams, serving as a core member of the store leadership. You will oversee a retail staff to deliver on REI business and service goals while fostering collaboration and a customer‑driven environment.

Join a culture that values outdoor life, inclusivity, and continuous improvement. This role rewards proactive leadership, relationship building, and the ability to drive sales across channels through smart coaching and

Qualifications

• 3+ years of successful retail management experience
• Strong communication and relationship-building skills
• Openness to feedback and diverse viewpoints
• Ability to use business judgment to solve problems
• Ability to set goals and prioritize tasks

Responsibilities

• Plan, delegate, and communicate responsibilities to store team
• Coach, train, recognize performance and manage staff
• Direct execution of core standards and visual direction
• Drive sales across channels by maximizing selling behaviors
• Adapt business strategies to increase sales and service
• Communicate company strategies to teams
• Recruit and develop diverse talent from within and outside the organization
• Inspire a customer-centric culture with recognition and feedback
• Develop top performers and provide coaching

Skills

Retail management

Communication

Feedback

Problem solving

Goal setting

Time management

Team leadership

Relationship building

Job description

REI Co-op is seeking a Store Department Manager to coach and motivate store sales teams, serving as a core member of the store leadership. You will oversee a retail staff to deliver on REI business and service goals while fostering collaboration and a customer‑driven environment.

Join a culture that values outdoor life, inclusivity, and continuous improvement. This role rewards proactive leadership, relationship building, and the ability to drive sales across channels through smart coaching and