Store Department Manager: Lead, Coach & Drive Sales

REI; Atlanta (GA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI is seeking a Store Department Manager to coach and motivate store sales teams and drive store performance. You will lead a diverse crew, deliver on business and service goals, and shape a customer-centric culture across the store. This role rewards proactive leadership, coaching, and collaboration with the broader store management team.

You will recruit and develop talent, communicate strategic changes, and ensure execution of core standards while maximizing selling behaviors across channels.

Qualifications

• 3+ years of successful retail management experience (preferred)
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Plans, identifies, communicates, and delegates responsibilities to team.
• Handle training, coaching, recognition, and performance management
• Direct the execution of our core standards and overall visual direction.
• Drive sales through all channels by maximizing selling behaviors.
• Make business adaptations to increase sales and service.
• Communicate key company strategies and changes to teams as needed.
• Recruits and develops diverse talent from within and outside the organization.
• Inspire a customer-centric culture by recognizing and rewarding team.
• Develop top performers and evaluate performance, give coaching and appropriate level of feedback.
• Builds teams through effective employee development, involvement, and communication.

Skills

Retail management

Communication

Feedback openness

Problem solving

Goal setting

Time management

Team leadership

Job description

REI is seeking a Store Department Manager to coach and motivate store sales teams and drive store performance. You will lead a diverse crew, deliver on business and service goals, and shape a customer-centric culture across the store. This role rewards proactive leadership, coaching, and collaboration with the broader store management team.

You will recruit and develop talent, communicate strategic changes, and ensure execution of core standards while maximizing selling behaviors across channels.