Store Department Leader: Elevate Sales & Team Performance

H&M; Washington (District of Columbia); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Staff discount card

HIP incentive program

Comprehensive benefits

Job summary

H&M in Washington, DC is seeking a Department Manager to lead a store team, drive sales, and deliver an exceptional omnichannel customer experience. You will guide visual merchandising, operations, and staff development to align with global standards and local market needs.

The role emphasizes strong leadership, recruitment, performance management, and collaboration with store teams to achieve budget goals and deliver excellent customer service.

Qualifications

• Strong leadership and responsibility for others.
• Ambitious, communicative, analytical, capable of working with numbers and statistics.
• Achievement-oriented and customer-centric.

Responsibilities

• Lead and develop a high-performing in-store team to deliver the omni customer experience.
• Set and analyze sales and budget goals; create plans to optimize results.
• Ensure store visuals, presentation, and operations meet brand guidelines and standards.
• Oversee recruitment, onboarding, and performance evaluations; succession planning.
• Manage stock, fitting rooms, checkouts, and BOH areas to ensure efficiency.

Skills

Leadership

Team management

Sales analysis

Budget planning

Job description

H&M in Washington, DC is seeking a Department Manager to lead a store team, drive sales, and deliver an exceptional omnichannel customer experience. You will guide visual merchandising, operations, and staff development to align with global standards and local market needs.

The role emphasizes strong leadership, recruitment, performance management, and collaboration with store teams to achieve budget goals and deliver excellent customer service.