Store Department Leader – Customer Experience & Merchandising

H&M; Long Beach (CA); Sur place; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Staff discount

Medical coverage

Vision and Dental coverage

Employee Assistance Program

401K plan

Commuter Benefits

Paid time off

Résumé du poste

H&M Department Supervisor in Long Beach, CA leads the department to achieve sales and profit goals while delivering the best customer experience. The role collaborates with store leadership to maintain visual standards and effective store operations.

The ideal candidate brings leadership skills, strong communication, and a passion for fashion. The position emphasizes teamwork, omni-channel initiatives, and adherence to store procedures and policies.

Qualifications

• Previous retail supervisory or leadership experience preferred.
• Strong customer service and communication skills.
• Ability to analyze numbers and manage basic store metrics.

Responsabilités

• Support sales and profit goals by executing plans to deliver the best customer experience in the department and store.
• Represent the H&M brand positively during customer interactions.
• Identify commercial opportunities and work with the Department Manager to act on them.
• Ensure customer service is provided in all store areas and promote products to customers.
• Promote the Customer Loyalty App and in-store sustainability initiatives.
• Ensure correct routines in fitting rooms and checkout, including transactions, returns and exchanges.

Description du poste

H&M Department Supervisor in Long Beach, CA leads the department to achieve sales and profit goals while delivering the best customer experience. The role collaborates with store leadership to maintain visual standards and effective store operations.

The ideal candidate brings leadership skills, strong communication, and a passion for fashion. The position emphasizes teamwork, omni-channel initiatives, and adherence to store procedures and policies.