Store Counter Supervisor: Customer Experience & Sales

Paycom; Lewisville (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Profit sharing plan (retirement plan)

Job summary

Paycom in Lewisville, TX is seeking an Experienced Store Manager to oversee all store functions, lead a team, and ensure excellent customer service aligned with company mission and values. You will manage scheduling, inventory, and cash handling, while driving sales through suggestive selling and product knowledge.

The role requires strong communication, retail management experience, and the ability to train staff, meet performance goals, and maintain showroom standards.

Qualifications

• High school diploma or GED required.
• Preferred background in retail management or store management responsibilities.
• P&L experience and prior accountability.

Responsibilities

• Open and close store on time for scheduled shifts.
• Greet customers, answer questions, and make product recommendations.
• Address customer complaints promptly and improve service with staff.
• Train employees to up-sell based on customer needs.
• Oversee loaders and assist with other employees as needed.
• Ensure forklift checklist is current and forklift is maintained.
• Process daily invoicing and financials per procedures.
• Ring up customer items and process payments accurately.
• Maintain registers and send daily information to Fort Worth.
• Organize inventory and assist with ordering as needed.
• Complete monthly & quarterly inventory and monitor shrinkage.
• Schedule store orders and deliveries.
• Notify Director of Sales of trends or competitor activity.
• Review Salesman Call Reports to identify potential customers.
• Assist with collections and aging reports.
• Ensure full shelf stock and displays are kept.

Skills

Strong communication

Retail sales background

Education

High School Diploma or GED

Tools

Cash register

Forklift operation

Job description

Paycom in Lewisville, TX is seeking an Experienced Store Manager to oversee all store functions, lead a team, and ensure excellent customer service aligned with company mission and values. You will manage scheduling, inventory, and cash handling, while driving sales through suggestive selling and product knowledge.

The role requires strong communication, retail management experience, and the ability to train staff, meet performance goals, and maintain showroom standards.