Store Counter Help

Paycom; Lewisville (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Profit sharing plan (retirement plan)

Job summary

Paycom in Lewisville, TX is seeking an Experienced Store Manager to oversee all store functions, lead a team, and ensure excellent customer service aligned with company mission and values. You will manage scheduling, inventory, and cash handling, while driving sales through suggestive selling and product knowledge.

The role requires strong communication, retail management experience, and the ability to train staff, meet performance goals, and maintain showroom standards.

Qualifications

• High school diploma or GED required.
• Preferred background in retail management or store management responsibilities.
• P&L experience and prior accountability.

Responsibilities

• Open and close store on time for scheduled shifts.
• Greet customers, answer questions, and make product recommendations.
• Address customer complaints promptly and improve service with staff.
• Train employees to up-sell based on customer needs.
• Oversee loaders and assist with other employees as needed.
• Ensure forklift checklist is current and forklift is maintained.
• Process daily invoicing and financials per procedures.
• Ring up customer items and process payments accurately.
• Maintain registers and send daily information to Fort Worth.
• Organize inventory and assist with ordering as needed.
• Complete monthly & quarterly inventory and monitor shrinkage.
• Schedule store orders and deliveries.
• Notify Director of Sales of trends or competitor activity.
• Review Salesman Call Reports to identify potential customers.
• Assist with collections and aging reports.
• Ensure full shelf stock and displays are kept.

Skills

Strong communication

Retail sales background

Education

High School Diploma or GED

Tools

Cash register

Forklift operation

Job description

Job Details

Level: Experienced, Job Location: Lewisville, TX 75057, Oversee all store functions and employees to ensure excellent customer service, suggestive selling and product knowledge to all customers as spelled out with the Company Mission Statement and Core Values. Communicate all expectations to Fort Worth Office.

Key Responsibilities

• Open and close store on time for all scheduled shifts
• Greeting customers in person and answering the phone and asking them about their product needs: answer questions and make recommendations to meet their needs from the store's equipment and merchandise.
• Addresses any customer complaints or concerns promptly and addresses these with all store employees to improve customer service.
• Train all employees to suggestive sell products that will benefit customers based on their individual construction or project needs.
• Oversees loaders and assists with other employees when needed
• Ensure forklift checklist is kept current and that forklift is maintained
• Complete all daily invoicing and financials following Murco procedures including counting drawers daily.
• Use computer to ring in customer items and process cash, check and credit card payments accurately.
• Maintain all registers logged in with their daily information sent to Ft Worth in a timely manner.
• Storing and organizing goods and raw materials properly in our warehouse, assist with ordering and counting merchandise when needed.
• Accountable for completing monthly & quarterly inventory count and for shrink result
• Work with store employees to make sure all merchandise is stocked in displays and stack outs are completed per schedule.
• Schedule store orders and deliveries.
• Notify Director of Sales if customers stop buying or if competitor products are seen
• Review the Salesman Call Report daily to find potential customers
• Monitors the aging report and helps call customers for collections.
• Make sure all items on sales floor are stocked to 100% full.
• Accountable for P&L profit through sales growth and managing controllable expenses.
• Maintaining work areas and equipment, keep the show room, floors and counter areas clean with full displays at all times
• Bilingual a plus

Qualifications

• High School Diploma or GED
• Preferred background with retail management or store management responsibilities.
• P&L experience and previous accountability.

Required Skills

• Strong communication skills and preferably a background in retail sales.
• Able to lift up to 50lbs, stock merchandise and operate a cash register
• Able to wear a mask during work hours and to work all scheduled shifts.
• Able to pass a drug test.
• Reliable transportation.

Schedule

• Weekend - 7 am to noon on Saturday
• Monday to Friday

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Profit sharing plan (retirement plan)