Store Counter Sales

NAPA Auto Parts; Wilmington (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Store Counter Sales associate where you'll be the face of the retail store, assisting customers with automotive parts and advice. This role offers a dynamic environment with opportunities for growth and development within a supportive team. If you enjoy helping customers and have a passion for automotive, this could be the perfect fit for you.

Benefits

Health Benefits

401K

Opportunities for Promotion

Comprehensive Training

Qualifications

• Experience in a parts store or automotive industry preferred.
• Valid Driver’s License required.
• Willingness to learn automotive knowledge if lacking experience.

Responsibilities

• Providing auto parts answers and solutions to customers.
• Delivering outstanding customer service.
• Engaging with customers in a fast-paced retail environment.

Skills

Communication

Listening

Customer Service

Education

High School Diploma or GED

Technical or Trade School

Tools

Cataloging Systems

Inventory Management Systems

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts.

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you are the "face of the retail store" and the go-to person for customers seeking automotive parts and advice. No need to be able to tear down motors (though it’s a plus), but a background in automotive parts is preferred.

What You Will Be Doing

• Providing auto parts answers and solutions to retail and wholesale customers in person and over the phone.
• Assisting team members with customer questions using your parts knowledge.
• Delivering outstanding customer service and creating a positive shopping experience.
• Engaging with customers in a fast-paced retail environment.
• Using technology such as computers, cash registers, and catalogs.

This Is The Right Opportunity For You If You

• Enjoy helping customers with auto parts and questions.
• Have automotive experience or enjoy tinkering and repairing vehicles.
• Are willing to learn automotive knowledge if you lack experience.
• Want to grow your career in a team-oriented environment.

What You’ll Need

• Valid Driver’s License.
• Experience in a parts store or automotive industry, or willingness to learn.
• High School Diploma or GED; technical or trade school is a plus.
• Excellent communication skills.
• Ability to thrive in a fast-paced retail setting.
• Strong listening skills and empathy for customers.

Additional Preferred Qualifications

• Passion or background in automotive, heavy equipment, farm, marine, or dealership industries.
• Experience with cataloging and inventory management systems.
• Customer-centric attitude.
• ASE Certifications (a plus but not required).

What’s In It For You

• Great team and brand.
• Competitive pay and benefits.
• Health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for promotion and career development.
• Comprehensive training and ongoing support.

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