Store Counter Sales

NAPA Auto Parts; Framingham (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading automotive parts retailer as a Counter Sales associate, where you'll assist customers with their automotive needs. This role offers a supportive environment for growth, competitive pay, and benefits. Ideal for those passionate about cars and customer service.

Benefits

Health benefits

401K

Opportunities for growth

Training and ongoing development

Qualifications

• Experience in a parts store or automotive industry, or willingness to learn.
• Valid Driver’s License required.

Responsibilities

• Providing auto parts answers and solutions to customers.
• Delivering outstanding customer care and interactions.

Skills

Customer Care

Communication

Listening

Education

High School Diploma or GED

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you will be the "face of the retail store," assisting customers with their automotive needs. You don’t need to be an expert in tearing down motors (though that’s a plus), but a background in automotive parts is preferred. This role offers a great opportunity whether you want to build a career as a Parts Specialist, work full or part-time, or explore other opportunities within our company.

What You Will Be Doing

• Providing auto parts answers and solutions to retail and wholesale customers in person and over the phone
• Using your parts knowledge to assist team members and customers
• Delivering outstanding customer care and interactions
• Bringing energy and customer focus to our fast-paced stores
• Welcoming customers and ensuring a positive experience
• Using technology (computer, cash register, phone, catalog system)

This Is The Right Opportunity For You If

• You enjoy helping customers with auto parts and questions
• You have experience in the automotive industry or enjoy tinkering with cars/trucks
• You are eager to learn about automotive parts
• You want to grow your career in a supportive environment

What You’ll Need

• Valid Driver’s License
• Experience in a parts store or automotive industry, or willingness to learn
• High School Diploma or GED; technical/trade courses are a plus
• Excellent communication skills
• Ability to thrive in a fast-paced retail environment
• Good listening skills and empathy

Preferred Qualifications

• Passion for automotive or related industries
• Experience in retail, auto body, or collision repair
• Knowledge of inventory systems or cataloging
• Customer-centric attitude
• ASE Certifications (a plus)

What’s In It For You

• Great team and brand
• Competitive pay
• Health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Opportunities for growth and internal promotion
• Training and ongoing development